Which items should be verified before a new client arrives regarding access and hours?

Which items should be verified before a new client arrives regarding access and hours?

• A. Parking availability, handicap access, and posted hours
• B. The color of the lobby carpet
• C. The brand of coffee
• D. The doctor’s favorite sports team

Answer: (A)

Before a new client arrives, you want to ensure they can access the space and know when to come. Verifying parking availability, handicap access, and posted hours covers who can enter, how they get in, and when the practice is open. Parking availability prevents delays and confusion on arrival. Handicap access ensures a barrier-free entrance and movement for clients using mobility aids, aligning with accessibility expectations. Posted hours inform the patient of the actual schedule, including any variations, so they can plan appropriately. The other items—the color of the lobby carpet, the brand of coffee, or the doctor’s favorite sports team—don’t affect access or scheduling, so they aren’t relevant to pre-arrival verification.

Before a new client arrives, you want to ensure they can access the space and know when to come. Verifying parking availability, handicap access, and posted hours covers who can enter, how they get in, and when the practice is open. Parking availability prevents delays and confusion on arrival. Handicap access ensures a barrier-free entrance and movement for clients using mobility aids, aligning with accessibility expectations. Posted hours inform the patient of the actual schedule, including any variations, so they can plan appropriately. The other items—the color of the lobby carpet, the brand of coffee, or the doctor’s favorite sports team—don’t affect access or scheduling, so they aren’t relevant to pre-arrival verification.